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It all start with the first contact. In this case it was my sales person Patrick Mcduffey. Being on time is a big thing with me so each time he arrived he was there early. He stepped my wife and I through the process which was a big help. The production team was great also. They did what they said and cleaned up after themselves. My concern for my project was I thought I had a structure problem. But their team did a good job in showing me that what I though was an issue was nothing at all. They were able to complete the roof in one day. Finally, the billing area was fantastic. They are very professional as well. Money is money no matter where it comes from it is nice to know that people take the time to be on the same page as you, your insurance and themselves.
Blue Nail was professional, polite and prompt.
Blue Nail was great to work with! Very professional! They showed up on time, completed the job on time and cleaned up after themselves. It was like they were never here but our house looks amazing! And just before they started working on our house we were hit by lightening, Eric had contractors to help with our many issues caused by the lightening including the big one...electrical!! They had us back and running in no time! We highly recommend Blue Nail!
I have used Blue Nail for 2 major projects -- a roof replacement and repainting my home. They performed very well on both projects.
On the roofing job I was pleased with the communication on a daily basis. I always knew the job status. They were great at coordinating with my insurance company. And the clean up well too. Outstanding job!
I was so pleased with the roofing job that I hired them again to repaint my home. That project went equally well. The communication was outstanding throughout the job and my home looks new again!
I would recommend Blue Nail Enterprises to anyone with roofing or remodeling projects. It was a GREAT experience.
Very professional. Performed the work as it was explained and completed the job ahead of schedule. Consultant and work crew were very courteous and friendly.
Highly recommended for excellent service, prices, and quality of work. I am a repeat customer and came back because I was happy with the previous job.
Great Experience. You informed us completely, interacted with USAA, they agreed to your inputs. Great reps.
My experience with Blue Nail has been good. I have had a long standing roof problem and elected to have Blue Nail replace the roof with Decra and repair the interior water damage. The work was completed as we were told it would be. Unfortunately, the leaks have not been completely eliminated. Blue Nail continues to work with us and hopefully will soon have the problems corrected. Blue Nail has been responsive to us and we have appreciated their attempts to solve these problems.
Zac Johnson was great in informing me of my options regarding a roof. Because he took time with me, I was more informed and decided to get high impact shingles placed on the roof. They also dealt with the insurance company which was a huge relief. I also liked the color options he presented and decided on a roof color that closely matches the paint job on the house
Blue Nail Enterprises is a first rate company, from the consultant, the tear-off crew, installers and the front office were all very professional. They all did a excellent job. I would hire them again in a heartbeat!!
Kudos to your teams of workers. They all were very polite, friendly, and informative if I had a question. The workers arrived on time; immediately began work and continued in that stance all day. Please convey my thanks to all.
Thank you for workers who were very professional. Would recommend your company for roof repair to others. Job well done.
I have already recommended Blue Nail Roofing to my neighbors as I was completely satisfied with the workmanship. The workers were not only courteous and ready to answer any questions I had, but also efficient and completed the roof in the time designated. As a result, my neighbors also got quotes from Blue Nail and are planning on using the company. I have also recommended the company to another friend who will be calling for an estimate. I congratulate blue Nail on their professionalism.
We had Blue Nail Enterprises replace our old (leaking) roof this past fall. The new roof performed wonderfully through the very heavy rains and winds of the winter season. And it looks great! Everyone during the process, from the initial estimate, through my tedious decision making process (I really like to go over all the options, more than once, I am a bit of a pain really) was very professional and patient. The bid was very fair (in the low-middle of all of our estimates), the work was completed in a timely manner, everyone always showed up on time for appointments as well as work days, and they left everything clean. We would definitely recommend Blue Nail and if necessary use them again.